In April 2014 I used to be given a voucher for assisting by having an unwell affected individual on among yur flights. Unfortunately due to some unforeseen circumstances I haven't been in a position to employ the voucher.
I realize that it might be some time ahead of USAIR and American application are going to be synched. But, there's no reason for your agents to be so disconnected.
It could be a glitch for you but it surely means that I have to face in a lengthy line which is incredibly painful using a knee cap which has been damaged.
I sincerely hope to receive a favourable reply inside the next several days, so I can continue applying American Airways for my journey.
On December twenty five, My three sons And that i had a flight from Cleveland to Phoenix that was to leave at seven:fifty using a halt in Charlotte NC. At about 3 or 4 pm over the working day of our departure, American Airlines delayed our flight which would make us overlook our link in Charlotte which experienced no other flights out to Phoenix that day OR the subsequent! And why the hold off? No explanation. So with none help from an AA consultant..(Nearly just as if it was our fault) we discovered another flight as a result of Dallas…which left in one hour along with a fifty percent. We produced it to the airport but with yet another rude AA representative, (I comprehended it absolutely was hectic with the vacations and all) I used to be certain that I could get my bag in Dallas given that we now had to spend the night there. I questioned him about the tag that appeared like it absolutely was checked to Phoenix and he said curtly, you’ll just pick it up in Dallas and recheck it in the morning. Nicely the bag didn't ensure it is around the conveyer in Dallas. Once i asked An additional agent about this, he stated it had been in an enormous space and it had been going out when we left each morning. I advised him I desired it for my resort stay, and he informed me it might just take four several hours to acquire it. Ok…nevermind…I’ll be again right here in four hrs!!! So I still left with the Dallas resort without having my luggage.. Obtained on our flight another morning and took off punctually.
One thing I couldn’t understand is how your letter indicated that quantities for speedy use will be honored In case the receipts have been crystal clear and legible. How could my $forty six cab journey with the Embassy Suites to Wal-Mart not be legible? I only received plenty of to cover my toiletries at Wal-Mart.
If I am able to do this, why can’t try this? Below’s a recommendation. Since the brokers can't see USAIR, why not give them usage of the world wide web so they can see readily available USAIR flights? There have been many USAIR flights that could have looked after a minimum of 50 percent of your folks who needed to flights.
I'm a loyal shopper and even with my several years of loyalty if I had been five minutes late there might be no lee way for me to board a airplane.
I realize that it may be some time in advance of USAIR and American computer software is going to be synched. But, there is not any cause for your brokers to be so disconnected.
On April 15th, 2013 I obtained a check in the mail from you and was particularly unhappy when I opened the envelope to see the Test published out was approximately 1/4th the amount I'd originally submitted for reimbursement.
The pink tape to obtain a response a few authentic tousled vacation from commence to finish is awful. I happen to be wanting to obtain a reaction from AA although the operate all-around is what AA desires so you might surrender..GUESS WHAT ? i dont throw in the towel quickly. so AA i await your reply.
I can assure you that This is actually the worst flight I've had in my overall lifetime. My mom and husband both concur. We fly everywhere in the country and so are not new to traveling. Over-all it was simply a awful expertise. We expert racism, incompetence and above worked and irritable staff members.
I was to tell you of my not so pleasurable expericences with your airline, and requesting a More Info refund of my flight. To start with I used to be suppose being around the 7:55am flight from Gulftport,MS.
To begin with, huge thanks and shout out to your Cust Svc rep Laura. She is very pleasant and was equipped to address my trouble swiftly. You ought to truly feel really privileged to acquire her as an employee.