I are already about the cell phone for three several hours looking to resolve a concern in which my bag was split open up and my possessions lacking.
I realize we need to be much more watchful when positioned our tickets on the web around the eleventh. I don’t know why, we manufactured just an enormous miscalculation with flying date.
senores American Airways me dirigo a ustedes yo Yolanda Alvarado,mande una nota anterior la cual no se si llego resumo perdi mi conexion saliendo vuelo retrazado 4 minutos tarde que tenia saliendo de Caracas to Miami vuelo 914 code#UQAHQD/AA perdi mi conexion yendo a NY y tuve que acarrear yo con los gastos no es justo que el vuelo se retraso por traffic aereo y yo pague con lodge y comida agradeceria y se me rreconozca lo ocurrido esto ocurrio el dia 23 de Agosto de 2014sin mas agradezco su atencion 201 921 8130 o mi mail gracias
My American Close friend purchased tickets on my behalf but I've gained no information and facts from you. I haven’t been given any “number†from you — how am I suppose to select up my ticket at Narita airport?
If I am able to do that, why can’t do that? Right here’s a suggestion. Because the brokers can't see USAIR, why not give them use of the internet to allow them to see out there USAIR flights? There have been numerous USAIR flights that could have looked after at the least 50 % on the individuals who required to flights.
my grand mother take a flight from Ecuador 2/eighteen/sixteen (quit in Miami)in path to The big apple,when she was ready to obtain her baggage what a surprise she acquired!!her baggage was broken and somebody within steal some excellent which was inside,also the zipper was violated(damaged)she missing in merchandise that she bring it to my spouse and children While using the cost about $350 when she knowledgeable what happens in AA counter in JFK NY they provided to changed her new luggage by having an used and old a person that looks like they pick up within the rubbish!!.also they explained that to fix requires about 4 months!
The definition of shopper service at American Airways just isn't outlined in any identified terms. It doesn't handle The shopper or indicate any service whatsoever. My daughter, touring solo, had the latest working experience of ready in line at Heathrow so lengthy to check in that she missed the checkin by two MINUTES Even though the airplane was at the gate for one more forty five minutes. The agent, and I use that word generously, required she get A further ticket for just a later flight at a expense of a further $300. Then proceded to tell her the seat could be assigned in the gate. Alright, concern solved. You think that! If the gate is assigned she goes for getting her seat assigned along with the ‘AGENT’ who would not let her on the primary flight cancelled her seat on both the 1st and 2nd flight after having her cash! So she wasn’t off that initially flight yet, THE AGENT took her off! And now she wasn’t on the 2nd flight for which she paid more funds. The good news is we ended up in communication and he or she spoke having a supervisor who released a seat to her. When she asked who experienced cancelled the her reservation, they reported they didn't know. This all occurred within a a few hour period. She at last boarded 15 minutes just before departure, I hope. So my partner And that i contacted American Airways to confirm if she was capable to get over the airplane and who experienced cancelled her flight, because there was a economic transaction and no financial transaction comes about with out a report of who made it, just one would Consider, for accounting and theft security reasons by yourself. My partner called very first and spoke to JAYNE FUENTES, a supervisor who following a prolonged conversation gave us NO Details. She could not notify us if my daughter obtained a seat on the flight, received to the aircraft, or who bungled the extra purchase. She seriously mentioned that ‘They can be open up terminals and they don't register who is scheduling or accepting payment to get a seat reservation.’ That's accurate accounting for you personally. So my husband thanked her politely for all her help at which level I said JAYNE FUENTES instructed us very little she was of no help in the slightest degree. Then I called American Airlines and spoke to another supervisor, JANE GRAY, a one who should not be allowed to response telephones in a jail.
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about where by I set my bag while in the overhead. It had been an uncomfortable moment for me and I frankly did in no way respect this flight attendant’s particularly loud and arrogant attitude.
The worst experience in my lifestyle.Initial flight was delayed for 3 several hours since the flight attendants didn’t present up. Then we need to operate to catch our next flight.As soon as we get to the airplane they notify us We've no pilots and were not permitted to get off the aircraft.
I not merely needed to squander $50 in baggage fees, but I experienced horrible landing by your pilots, exceptionally crowded and tiny planes, rude flight attendants, and complete imbeciles that managed my luggage as they Obviously were being illiterate and will not read through “San Antonio to Cincinnati, OH and sent it to Grand Rapids, MI.â€
the AA person at the AA terminal for being quite snide, when in fact I had done almost everything in my Handle to acquire to the aircraft in the timely trend.
I understand that it could be a while in advance of USAIR and American program will likely be synched. But, there is no reason behind your agents to get so disconnected.
Get the CEO’s to read about repeat business then they're going to understand why These are regularly not generating The underside line. I am able to Actually state that I’m under no circumstances reserving with your airline yet again. thanks, Sincerely
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